How can I track my order?
Tracking information is sent to the email address you provided at the time of your transaction. If you have not received it, please contact customer service at email@example.com or 914.723.2462. If any product(s) you have ordered is out of stock or on backorder, we will do our best to contact you with a new shipment date. At that point, you can choose whether to keep the order as-is, cancel the specific item, or cancel the whole thing. If there are any problems with your order, we'll keep you informed. Combined orders for multiple items could arrive in various boxes.
I have a question about a product.
Send an email to firstname.lastname@example.org or give us a call at 914.723.2462 if you have any inquiries about the products you saw on our website. On our website, we also offer a live chat feature where a representative from Current Home will help you.
Can I change my shipping address?
Although we will make every effort to comply with your request, some of our orders ship immediately, therefore we might not be able to modify the address. Please get in touch with our Customer Care department at 914.723.2462 or email@example.com. Additionally, you can use the Live Chat feature on our website to ask for a change of shipping address. Please notify us as soon as possible if you find a mistake.
I need to cancel my order.
Although we will make every effort to comply with your request, some of our orders ship immediately, thus we might not be able to cancel the order. Please get in touch with our Customer Care department at 914.723.2462 or firstname.lastname@example.org. Our website's live chat feature is another way to reach us. As soon as you can, let us know so we can complete your refund.
Do you ship internationally?
Unfortunately, we do not currently provide shipping to other countries or to PO boxes, military post offices, or freight forwarding companies.
What is your return policy?
Within 14 days of receiving your order, you can return or exchange qualifying items for a refund or exchange. Costs associated with shipping returns or exchanges are the responsibility of the customer. The same card that was used to make the purchase will receive a refund. Special Orders are not returnable or exchangeable. Items on sale are FINAL SALE. Please click here to see more details on our Returns & Exchanges page.
My order arrived damaged.
If an item in your order is damaged, please email us at email@example.com. To speak to a Customer Care specialist call 914.723.2462, Monday through Saturday, 10:30 am to 5 pm EST. Please be prepared with your order confirmation number in order to expedite your request. We will always do our best to accommodate your concern as efficiently as possible.
How do I add a gift note to my order?
If you’d like to add a gift note to your order for the recipient, we are happy to include a handwritten note with the shipment! Simply add your message on the cart page when you're ready to check out in the ‘Enter a Gift Note’ field. We will be sure to leave out any pricing info with the gift. If you have any questions, please email us at firstname.lastname@example.org or Live Chat with us on our website.
How do I create a gift registry?
In order to create a registry you must first create an account log in on our page. From there you go to our Gift Registry page for complete details on creating, managing, and finding a registry. Visit our Gift Registry page here.